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Privacy Policy

At Techso, we are committed to protecting the privacy of your personal information when you use our websites, products or services. In this policy, Techso explains how we collect and use personally identifiable information and personal data, including information you provide to us.

 

Sometimes we need information to provide the services you request and this privacy statement explains the collection and use of data in these situations. Techso Solutions Inc. and its affiliated entities are collectively referred to in this Policy as “Techso” or “we”. Please read the full Techso Privacy and Cookies Policy. By using our website, you consent to the collection, sharing and use of information as described here.

Scope of this policy

This privacy policy applies only to personal information collected by Techso through the installation or use of software or mobile application, or visiting Techso sites where this policy is published (the “Site”) and does not apply to any other information collected by Techso through other means. If you have other agreements with Techso governing Techso products and services, then those agreements control with respect to the subject matter of those agreements.

 

As a convenience to visitors to our site, we may provide links to other websites that are not governed by this privacy policy. These linked sites are not under the control of Techso, and we are not responsible for the protection and privacy of any information you provide while visiting such sites.

 

Collection of your personal information

Personal information is information that identifies you individually, such as your name, address, email address, company name, telephone number, or other identifying information unique to you. Personal information may be collected by Techso on our websites, for example when you register for events, newsletters, reports, software or documentation downloads or discussion groups. Personal information collected by Techso is often limited to your name, email address, language, country or location, but may include other information when necessary to provide a service you have requested or to help you use our products. Techso may also obtain personal data from third parties.

Techso may collect and use non-personalized information (mouse clicks, etc.) in an aggregate and anonymized manner in order to monitor and improve the Site. We may also automatically collect and store certain anonymized information such as: statistics about your activities on the Site (date, time, page views, language preferences and duration on our Site); information about how you came to and used the Site; your Internet Protocol (IP) address / MAC address / device identifier, broad geographic location (e.g. country or city) and other technical data collected through cookies, web beacons and other similar technologies which uniquely identify your browser. For more information about cookies, please see the Cookies section below. We may also collect information about how your device interacted with our website, including the use of a website recording service that may record mouse clicks, mouse movements and scrolling. pages. The anonymized information we collect about you may be associated with you once you provide your personal information by submitting a form. In such cases, we will treat all such information as personal information.

Use of your personal information

We may use the personal information we collect from you to:

  • make the Site easier to use by not requiring you to enter your personal information more than once;

  • help you quickly find software, services or information;

  • provide you with products or services you have ordered;

  • help us create and deliver content that is best suited to you through location customization, personalized help and instructions, and other ways to personalize your experiences while using the Website;

  • contact you to promote our products and services, as well as to inform you of product upgrades, special offers, updated information and other new services from Techso. For example, Techso partners may contact you by email, mail or telephone;

  • help us optimize the management of our customer and partner relationships;

  • improve your user experience with our websites, products and services both holistically and individually;

  • operate our products and services, for example when you create a Techso account;

  • help us resolve any problems you may have with our products and services;

  • if you apply for a job offer on the Site, to evaluate your application and communicate with you about it;

  • process your payments and purchases;

  • comply with applicable legal requirements, relevant industry standards and our policies.

 

Techso will not use personal information in a manner inconsistent with the purposes for which it was collected or authorized by the individual.

 

Sharing your personal information

 

Techso may share any information you provide to Techso (including information collected on our site) with members of the Techso group companies or an authorized Techso supplier or partner (such as distributors and resellers of Techso software and services and service providers providing services on our behalf). If you are a partner/distributor or potential partner/distributor of Techso, Techso may also share your data with other partners/distributors we work with so that they can contact you about their opportunities. If you register or participate in a Techso event, seminar or webinar, Techso may share participant information (e.g. your name, company and email address) with other participants, organizers or hosts of the same event, seminar or webinar with the aim of facilitating the event and the subsequent exchange of ideas.

Techso will only share personal information to the extent necessary to carry out the uses listed above and will take necessary measures to protect personal information. For example, our suppliers and partners are required to keep this personal information confidential and not use it for any purpose other than its intended purpose. Techso does not sell or rent personal information to third parties unless you have given us permission to do so.

If necessary, personal information may be transferred from one country to another and adequate procedures will be taken by Techso to protect personal information.

Techso may disclose your personal information, without notice, to comply with legal requirements, including any regulations, in connection with legal proceedings or investigations by government or law enforcement agencies, including criminal investigations, or to satisfy tax requirements. or otherwise (a) comply with legal process served on Techso or the Site; (b) protect and defend the rights or property of Techso, and (c) act in urgent circumstances to protect the personal safety of users of Techso, its websites or the public.

Security

Techso will take reasonable precautions to protect personal information against loss, misuse and unauthorized access, disclosure, alteration or destruction. Such measures may include the use of password protection and restricting access to personal information to those who have a legitimate purpose in receiving the information.

Techso takes reasonable steps to ensure that personal information is reliable for its intended use, accurate, complete and up-to-date. Reasonable steps must also be taken to accommodate privacy preferences, such as restricting access to personal information to those who have a legitimate business need to know the information, anonymizing certain information, or assigning codes or pseudonyms when names real are not required to achieve the intended objective.

Employees who have access to such personal information should be trained in this policy, informed that they are required to fully comply with the privacy principles set forth in this policy and that violations of these principles should result in appropriate discipline of up to upon termination.

 

Although we take reasonable precautions against possible breaches of security of our site and records, no website or Internet transmission is completely secure and we cannot guarantee against unauthorized access, hacking, loss of data or other violations will not occur.

Cookies and similar technologies

By visiting our site, cookies may be placed on your device (computer, mobile or tablet). A “cookie” is a small text file that is placed on your device by websites you visit. Some of the cookies we use are strictly necessary to make our site work. Others concern the performance and functionality of the Site and your preferences. Techso uses the following cookies and similar technologies on the Site:

  • Strictly necessary: These cookies allow the Site to function properly and provide the services and products you have requested. These cookies do not collect information about you that could be used for marketing or remembering which sites you have visited on the Internet.

  • Performance and functionality: These cookies do things like remember your preferred language, understand your preferences, and associate users with any forms you submit to enable form pre-completion. Other cookies are placed only for the time or session that you visit our site or if you are a new or returning visitor to our site.

  • Analytics: We use a third-party analytics tool to help us analyze how our site is used, such as allowing us to compile reports on site activity and providing us with other services relating to site activity and the Internet. The information generated by cookies about your use of the site may be transmitted to and stored on a server located outside the country where you live.

  • Third-party remarketing cookies: These are cookies used by third-party companies that we trust to show you banner advertisements on other websites.

You can generally disable the use of cookies by changing your browser settings. For more information about cookies, visit http://www.aboutcookies.org. If you choose not to allow your browser to accept cookies from the Techso site, you will be able to view our sites, however, you will not be able to experience a personalized visit, nor subscribe to service offers on the Site.

Access

Where permitted by law, you may request access to the personal information Techso holds about you. You must make the request in writing and Techso will respond to the request in accordance with local laws. If you have a legal right of access, this right also allows you to correct, amend or delete this information where it is inaccurate.

If an individual becomes aware that the information Techso maintains about them is inaccurate, the individual may contact the individuals listed in the Contact Information section of this policy.

Techso may not be able to give you access to your personal information. Techso may also refuse or restrict access for legal reasons, such as situations where the information contains references to other people and it is impossible to separate your personal information or if it cannot be disclosed for reasons legal, security or commercial. Techso will endeavor to notify you of any reason to deny or restrict an access request.

The private lives of minors

 

Techso does not knowingly or intentionally collect information from anyone under the age of 16 and we request that anyone under the age of 16 not submit personal information. If you become aware that a child has provided us with personal information, please contact us at info@techso.ca. If we learn that anyone under the age of 16 has submitted personal information, we will delete that information from our records.

 

Contact information

Inquiries or complaints regarding this policy should be directed to info@techso.ca.

 

Changes to this statement

 

Techso reserves the right to modify or update this privacy statement at any time without notice.

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